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Client Alerts
CLIENT ALERTS
3
RESOLVED - 11/16/21 Clearstone360 App Issue
10/21/21 Client Success Team Announcement!
CLIENT ALERT - New Clearstone360 Video Training Now Available!
General
FAQ
7
Who do I contact if I have concerns or questions about my campaign performance?
My staff needs more training/support on using the Clearstone360 or other systems
What do I do if I'm having trouble with the Clearstone360 or other systems?
What is Clearstone's Phone Number?
How do I get a report on my campaign performance?
View all 7
Clearstone360 - Clients Prior to 2022
Clearstone360 Training Videos
2
Clearstone360 2.0 Training Videos
Clearstone360 2.0 User Guide
Job Aids
1
Job Aid for Clearstone 360 System
FAQ's
4
Can I customize the emails that are going out as part of my Clearstone 360 system?
When are tasks assigned in the **NEW** Clearstone360 2.0 CRM?
How do I Access Voicemails in the **NEW** Clearstone360 2.0 CRM?
Why are we receiving an error message when trying to reply to a Facebook message in our conversations tab?
Clearstone360 3.0 - Clients new in 2022
Training Video Overview
1
Clearstone360 3.0 Video Training Overview
Clearstone Call Tracking
FAQs
3
How do I access Clearstone Call Reports and listen to the calls from my campaign?
What calls are being recorded in this system?
How do I change the number that my calls are being sent to for Clearstone leads/callers?
Scripts and New Caller Form
Tip Sheets and Call Flows
3
Call Flow Tip Sheet
Outbound Lead Script
Inbound Caller Script
Facebook
Facebook Account Management and Tips
6
Facebook Ad Accounts and Business Pages
Creating a New Business Account Walkthrough Video
Navigating your Business Account to get to your Ads Manager
How to Hide/Delete Comments and Ban Users
Verifying Your Ad Account Walkthrough Video
View all 6
How to Assign A Partner to Your Facebook Business Manager Ad Account
2
How to Assign a Partner to Your Facebook Business Manager Ad Account
Assigning Clearstone as a Business Partner Walkthrough Video
Google AdWords
Google Accounts
1
Google AdWords Account and Payments