FAQ's

Frequently Asked Questions regarding use of Clearstone360 System

Can I customize the emails that are going out as part of my Clearstone 360 system?
We are certainly happy to review any request for changes to the automated emails that go out as part of the Clearstone 360 program.  Please keep the followi...
Fri, 26 May, 2017 at 6:15 PM
When are tasks assigned in the **NEW** Clearstone360 2.0 CRM?
Please refer to the job aide for a list of campaigns and details on task assignments.
Thu, 30 Jul, 2020 at 10:44 AM
How do I Access Voicemails in the **NEW** Clearstone360 2.0 CRM?
You could navigate to the voicemail messages either in the conversations tab and opening up the correct conversation and clicking play on the call log there...
Wed, 19 Aug, 2020 at 3:53 PM
Why are we receiving an error message when trying to reply to a Facebook message in our conversations tab?
Facebook messages must be replied to within 24 hours of receiving them. Make sure to stay on top of your conversations tab regularly, so you do not miss out...
Mon, 24 Aug, 2020 at 12:20 PM