FAQ

Who do I contact if I have concerns or questions about my campaign performance?
For concerns about campaign performance, please click here set up a meeting with a member of our Client Success team. Or you may submit a ticket type "...
Thu, 20 Oct, 2022 at 4:32 PM
My staff needs more training/support on using the Clearstone360 or other systems
If your staff needs a refresher or has questions about how to best utilize the Clearstone 360 system or other tools such as caller scripting etc. please ...
Wed, 10 Nov, 2021 at 1:58 PM
What do I do if I'm having trouble with the Clearstone360 or other systems?
If you have questions or are having trouble utilizing the Clearstone360 or other systems please email us at clientcucess@clearstone.co with your questions o...
Thu, 20 Oct, 2022 at 4:33 PM
What is Clearstone's Phone Number?
We can be reached at 800-301-1005
Fri, 26 May, 2017 at 6:23 PM
How do I get a report on my campaign performance?
For updated information on your campaign performance you can email your Client Success Team at clientsuccess@clearstone.co or you can click here to set up a...
Thu, 20 Oct, 2022 at 4:34 PM
I need to change or remove the email address(es) associated with my setup.
If you need to change or remove any email addresses associated with your account please submit a ticket at https://clearstone.freshdesk.com/support/tickets/...
Fri, 26 May, 2017 at 6:41 PM
Can I pause or change my campaign due to holidays, vacations, etc.?
Yes!  If you're office will be closed for vacation or holidays and you would like to pause your campaign please submit a ticket type "Pause Campaig...
Fri, 9 Jun, 2017 at 11:52 AM